FAQ
Account management and security
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Aug 25, 202621,773
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Aug 25, 202685
- How do I download my account statements?Published on Nov 6, 2024Updated on Aug 20, 2026140
- Sub-account update methods and FAQPublished on Sep 29, 2024Updated on Aug 25, 202621
- How do I view my registration details (email/phone) ?Published on Jun 18, 2024Updated on Aug 25, 2026292
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Aug 26, 20261,404
- How do I register an account on OKX?Published on May 23, 2024Updated on Aug 28, 202628,861
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Aug 25, 20266,577
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Aug 26, 20264,562
- How do I change my phone number?Published on Sep 7, 2023Updated on Aug 25, 202615,239
- How do I change my phone number?Published on Sep 7, 2023Updated on Aug 11, 20269
- How do I change my email?Published on Sep 6, 2023Updated on Aug 5, 20264,373
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Aug 25, 202614,205
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 25, 202617,062
- What is sub-account?Published on Aug 22, 2023Updated on Aug 20, 20261,902
Showing 16-30 of 48 articles