FAQ
Account management and security
- Sub-account update methods and FAQPublished on Sep 29, 2024Updated on May 29, 202620
- How do I view my registration details (email/phone) ?Published on Jun 18, 2024Updated on Jul 2, 2026207
- How do I register an account on OKX?Published on May 23, 2024Updated on May 29, 202628,337
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Jul 2, 20266,423
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 29, 20264,472
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 25, 202614,975
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 19, 20268
- How do I change my email?Published on Sep 6, 2023Updated on Jul 2, 20264,272
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Jul 2, 202614,074
- How do I link an authenticator app?Published on Aug 29, 2023Updated on May 29, 202616,736
- What is sub-account?Published on Aug 22, 2023Updated on May 29, 20261,881
- How do I close my account? (web)Published on Aug 22, 2023Updated on Jul 2, 2026470
- How do I close my account? (app)Published on Aug 22, 2023Updated on Jul 2, 2026902
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on May 29, 2026408
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Jun 18, 2026371
Showing 16-30 of 44 articles