- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Sep 27, 202528
- How do I enable camera and photo access to upload required documents?Published on Jan 27, 2025Updated on Feb 1, 202611,578
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202516,247
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jan 2, 2026674
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Oct 15, 202575
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Sep 8, 202555
- How do I complete additional verification?Published on Nov 18, 2024Updated on Feb 7, 2026186
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Nov 17, 202552
- How do I download my account statements?Published on Nov 6, 2024Updated on Feb 4, 202664
- What should I do if facial recognition fails?Published on Oct 11, 2024Updated on Feb 2, 2026374
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Feb 2, 202650
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Dec 1, 20256
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202531
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202560
- Sub-account update methods and FAQPublished on Sep 29, 2024Updated on Feb 2, 202612