- How do I secure my exchange account?Published on Jun 12, 2024Updated on Nov 17, 20251,211
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Dec 10, 202549
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Jan 6, 202621
- How do I set up the Global Trading account?Published on Nov 25, 2025Updated on Dec 9, 20253
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,552
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jan 6, 20261,655
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on Jul 2, 2025Updated on Nov 17, 2025163
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Oct 27, 202535
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Nov 25, 2025453
- Passkey FAQPublished on Mar 19, 2025Updated on Dec 23, 2025105
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Oct 15, 202573
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Dec 1, 20256
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202531
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025374
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on Jan 8, 202643